Terms of service
Introduction
These Terms of Service govern your access to and use of the Lumera-Haus website.
The website is operated by MAGNUS COMMERCE HOLDINGS LIMITED.
By accessing our website or placing an order, you agree to be bound by these Terms of Service.
If you do not agree with these terms, you must not use the website or purchase products.
Business Information
Company Name: MAGNUS COMMERCE HOLDINGS LIMITED
Registration Number: 80152215
Registered Address: FLAT 2304, 23/F HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG
Eligibility and Use of Website
- You must be at least the age of majority in your jurisdiction to use this website.
- You agree to use the website for lawful purposes only.
- Misuse, unauthorised access, or interference with website operations is prohibited.
Products and Availability
- All products listed on the website are subject to availability.
- We reserve the right to limit quantities or discontinue products at any time.
- Product descriptions and images are provided for informational purposes.
Pricing and Payments
- All prices displayed on the website are final.
- No additional shipping fees are charged.
- The total payable amount is shown clearly at checkout.
- Payments are processed securely through third-party payment providers supported by Shopify.
- By completing a purchase, you authorise payment using your selected method.
For further details about payment methods, authorisation, and processing, please review our Payment Policy.
Order Acceptance and Cancellation
- Orders are confirmed only after successful payment authorisation.
- We reserve the right to refuse or cancel an order for any reason permitted by law.
- Order cancellations are permitted only before dispatch.
- Once an order has been shipped, cancellation is no longer possible.
Shipping and Delivery
- Orders are processed and dispatched in accordance with our Shipping Policy.
- Delivery timeframes are estimates and may be affected by external factors.
- Risk of loss transfers to you upon delivery.
Returns and Refunds
- Returns are accepted within 30 days after delivery, subject to eligibility conditions.
- Refunds are processed within 7 days after approval.
- All return and refund conditions are detailed in our Return and Refund Policy.
- This policy does not limit rights provided under applicable consumer protection laws.
Consumer Protection
Nothing in these Terms of Service excludes, restricts, or modifies any rights you may have under applicable consumer protection laws.
You may be entitled to remedies for major failures or other issues as required by law.
Intellectual Property
All website content, including text, images, logos, and designs, is owned or licensed by Lumera-Haus.
Content may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
To the maximum extent permitted by law, MAGNUS COMMERCE HOLDINGS LIMITED is not liable for indirect or consequential damages.
This includes loss of profits, data, or business interruption.
Third-Party Services
- The website may use third-party tools or services provided by Shopify or other partners.
- We are not responsible for third-party service interruptions or failures.
Privacy
Personal information is collected and handled in accordance with our Privacy Policy.
By using the website, you consent to the collection and use of information as described.
Changes to These Terms
We may update these Terms of Service at any time.
Changes take effect immediately upon publication on this page.
Continued use of the website constitutes acceptance of updated terms.
Governing Law
These Terms of Service are governed by applicable laws.
Any disputes are subject to the jurisdiction required under applicable consumer protection laws.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.
Company Name: Magnus Commerce Holdings Limited
Registration: 80152215
Address:FLAT 2304, 23/F HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG
In the event of any concerns of complaints especially for possible violation of intellectual property right，please send us an email at IP@whosebilling.com.