Privacy policy
Introduction
This Privacy Policy explains how Lumera-Haus collects, uses, stores, and protects personal information.
This website is owned and operated by MAGNUS COMMERCE HOLDINGS LIMITED.
By accessing or using our website, you consent to the practices described in this Privacy Policy.
Business Information
Company Name: MAGNUS COMMERCE HOLDINGS LIMITED
Registration Number: 80152215
Registered Address: FLAT 2304, 23/F HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG
Personal Information We Collect
- Personal details such as name, billing address, shipping address, email address, and phone number.
- Order-related information, including purchased items, order history, and transaction details.
- Payment-related data is processed securely through third-party payment providers.
- Technical information such as IP address, browser type, device information, and website usage data.
Legal Bases for Processing Personal Information
- Performance of a contract, including order processing, delivery, and customer support.
- Compliance with legal and regulatory obligations.
- Legitimate business interests such as fraud prevention, service improvement, and website security.
- Your consent, where required under applicable data protection laws.
How We Use Personal Information
- To process and fulfill orders placed on our website.
- To communicate order confirmations, updates, and customer service responses.
- To process payments and manage refunds.
- To comply with legal, tax, and regulatory requirements.
- To improve website performance and customer experience.
Payment Information
- Payments are processed securely through third-party payment providers supported by Shopify.
- Lumera-Haus does not store full credit or debit card details.
- Payment data is handled according to the security standards of the payment provider.
Shopify’s Role
Our online store is hosted on Shopify Inc.
Shopify provides an e-commerce platform that allows us to sell products and services.
Your data may be stored through Shopify’s data storage, databases, and applications.
Shopify handles personal data in accordance with its own privacy practices.
You can review Shopify’s Privacy Policy on their official website.
Shopify’s Terms of Service are also available on their official website.
Cookies and Tracking Technologies
- We use cookies and similar technologies to support website functionality and performance.
- Cookies help remember preferences and enable secure checkout processes.
- Shopify may place cookies on your device to support store operations.
- You can review Shopify’s cookie practices on their official website.
Sharing Personal Information
- Personal information is shared only when necessary to operate our business.
- This may include sharing with Shopify, payment processors, shipping partners, and service providers.
- Information is shared only for legitimate business purposes and legal compliance.
International Data Transfers
- Your personal information may be transferred to and processed outside your country of residence.
- Transfers may include locations where Shopify or its service providers operate.
- Appropriate safeguards are used to protect personal information during international transfers.
Data Retention
- Personal information is retained only as long as necessary for business, legal, or regulatory purposes.
- Order and transaction records are kept to meet accounting and legal obligations.
- Information no longer required is securely deleted or anonymized.
Your Rights
- You have the right to access personal information we hold about you.
- You may request correction of inaccurate or incomplete information.
- You may request deletion of personal data, subject to legal obligations.
- You may withdraw consent where processing is based on consent.
Security of Personal Information
- We implement reasonable security measures to protect personal information.
- SSL encryption is used to protect data transmitted through the website.
- Access to personal information is restricted to authorized personnel only.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates take effect immediately upon publication on this page.